FAQs

A list of frequently asked questions by visitors

When are you open?

What is an outside tour?

Are dogs allowed?

Can I buy tickets on arrival?

Do I need to print my tickets?

What are the opening times?

What time do you close?

I’m a Historic Houses member, how do I organise tickets?

Is there an onsite car park?

Do I have to pay for parking?

I have a question about access in the Castle and Gardens, what should I do?

I am a carer, what do I do?

I have an infant, do they need a ticket?

Can I take my child in a pushchair?

Can I buy something to eat at the Castle?

Can I bring a picnic?

Does the Castle have seating?

Can I take photos during my visit?

I would like to bring luggage with me, is this allowed?

I have booked a visit to the Castle, does this include entry to the Gardens?