Please ensure you have read the information below before booking your tickets.
For further information before your visit, please read our Open Day FAQs
You must have your booking confirmation either printed out or clearly visible on a phone when you arrive. You will need to hold it up to the window of the ticket office so that it can be validated.
Please arrive during the timeslot shown on your ticket. Anyone arriving outside their timeslot may be refused entry. Once you leave the car park, you will not be able to re-enter on the same day without a new booking.
Children aged 15 or under must be accompanied by an adult at all attractions and organised events. Accompanying adults are responsible for supervising the children in their care at all times.
Please note that we do not allow prams or pushchairs in the castle. Please also note that we only allow small bags in the house. Storage is not available.